Customer Service Executive 客户服务專員
Aro Spring Sdn Bhd
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Candidates must possess at SPM/ Diploma / Degree
- No working experience or fresh graduate encourage to apply.
- Required Language(s): Bahasa Malaysia, English & Mandarin
- Meticulous and attention to details with good interpersonal and pleasant personality.
- Proficient in Microsoft Office
- Possess communication skills to interact with people all levels.
- 5 working days per week.
- Shift system, Working including weekends and public holidays ( 9am-6pm)
- Overtime, Weekend and Public Holiday work is acceptable
- Kindly submit resume attached with photo
- Provide excellent online and offline customer service, answering inquiries, resolving issues, after-sales service, and maintaining positive customer relationships
- Handle customer complaints or concerns efficiently and professionally.
- Actively follow up on customer issues and effectively handle handovers when colleagues are on vacation.
- Maintain good communication and cooperation with relevant departments.
- Responsible for regular output of improvement and optimization suggestions from customer management and user experience perspectives.
- Achievement of monthly KPI index.
- Reception of walk in Customer
- Assist in the execution of all company activities.
- Perform other related duties as assigned by management from time to time, demonstrating adaptability.
- High commissions.
- Attractive Salary & Bonus
- Annual Company Trip
- Annual Leave Encashment
- Medical Claim
- Low Employee Turnover
- Recognize all Public Holidays in Selangor state
- Training Opportunity
- Career Advancement Opportunity
- Employee Engagement Activities & Festival Celebration
- Departmental Lunch on Monthly Basis
- Good Working Environment
- EPF/SOCSO provided
Maukerja