Job description Telemarketer Responsibilities • We are looking for an enthusiastic Telemarketer to generate sales appointments by cold calling or/and answering requests in a fast-paced environment if necessary. • Cold call people using a given phone directory to fix sales appointments, introduce products and qualify leads. • Answer incoming calls from prospective customers if any. • Use scripts to provide information about the product's features and present their benefits to fix appointments for sales Representatives. • Ask pertinent questions to understand the customer's requirements. • Persuade the customer to prebuy (fix appointments for sales Rep) by demonstrating how merchandise or services meet their needs. • Record the customer's personal information accurately in a computer system • Deal with complaints or doubts to safeguard the company's reputation. • Go the "extra mile" to meet sales quota and facilitate future sales. • Keep records of calls, sales and record useful information. • Fulfill call targets to fix targeted appointments. • The goal is to promote business growth by expanding the company's clientele.Requirements Qualification • Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing, Others or equivalent. • Required language(s): English, Mandarin, Bahasa Malaysia • At least 1 Year(s) of working experience in the related field is required for this position. • Required Skill(s): Communication, Negotiation. • Preferably Junior Executive specialized in Sales - Telesales/Telemarketing or equivalent. Requirement We are looking for A+ Attitude, not A+ Academic results! • Proven experience (minimum 1 year) as a telemarketer or similar sales/customer service role. • Proven track record of successfully meeting sales quotas preferably over the phone. • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems. • Excellent communication and presentation skills. • Proficient in English & Mandarin (preferred). • Skilled in negotiation, persuasiveness and dealing with complaints. • Persistent and results-oriented. • Patient and able to handle customer rejection and move on to the next call! • High school diploma; Bachelor's degree is a plus. It is good if you have: • As a successful telemarketer, you must be friendly and persuasive. • You must be able to understand the customer's requirements in a short time and present solutions that meet their needs. • The ideal candidate will also be patient and cool-tempered to deal with aggressiveness, rejections, objections, and complaints.Benefits Please get in touch with us for more information.Additional Information