Customer Support Agent (Bahasa Melayu/English)_Rotation Shift (Open for SPM/ Fresh Graduate)
Johor
Permanent
Full-time
15 days ago
Work location : Jln Medini Sentral 5, Medini, Johor Job Scope : Provides continuous helpdesk support via telephone, chat & email related to the product. Employ high level of interpersonal & communication skills while solving customer&aposs issues. Conducts basic probing to determine the next action to customer&aposs enquiries. Exceeding customer expectations in terms of customer service and providing accurate information. Working in a team to achieve the required KPI elements and SLA. Good computer literacy. Requirements : 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates. SPM and Fresh Graduate are welcome to apply (Training fully provided) Willing to work 24/7 rotation shift Fluent Bahasa Melayu/Mandarin and English Show more Show less