The Responsibilities of the Role: Analyse and identify customer's needs and match against client's products. Sell products to customers via inbound channels i.e Calls, Emails etc and Follow-up. Able to explain recommended product solutions, up-sell and cross-sell in a Tele and Email environment. Communicate professionally with customers regarding current promotions and product upgrades and new product launches. Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures. Daily Sales Pipeline and Activity to be updated in CRM and maintained. Follow up with customers to solicit further sales, respond to sales enquiries. Maintain professional customer services via verbal and in written communication. Adhere to sales process, pipeline management, ethics and compliance. Achieve Sales Quota across products lines. Skill Requirements: Minimum 1 (one) year of inbound/ inside/ tele sales experience or sales via e-commerce platforms. Desire to meet and exceed sales performance goals. Working knowledge of Microsoft Office Suite and CRM tools. Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence. Strong verbal and written skills in English with commercial sense, problem solving and negotiation skills. The Package : Attractive Salary (RM4,500 - RM5,500). Performance related bonus for confirmed staff. Annual Leave 15 days. Medical Leave 14 days. Medical and hospitalization coverage. Experience Required : Associate Location : Kuala Lumpur, WP, Malaysia. Employment Type : Full Time.