
Senior Developer/Engineer (Swift Solutions)
- Kuala Lumpur
- Permanent
- Full-time
- Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
- Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
- Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
- Ensure all incidents and problems are proactively managed - Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
- Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
- Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
- Participate in DR/BCM activities or infrastructure related upgrade
- Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
- Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
- Degree in computer science/engineering or related disciplines
- 6+ years of experience in application development and support environment in Banking Finance, Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence
- Working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
- Mandatory Technical skills : Swift Solutions (AMH/AMG/SAG)
- Prior experience in a highly secured environment (eg: financial services) with good understanding on audits, encryption, 2FA or multi-factor authentication (MFA).
- Knowledge of Swift Solutions, MTxxx formats, ISO20022
- Knowledge of Finance, Risk, Accounting, ITIL of similar framework will be advantage
- Excellent communication, interpersonal and analytical skills
- Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors
- Excellent & proven Incident/Problem Management and organization skills a must.
- Java Springboot • Shell Scripting • Application Servers: JBoss • Web Server: Apache • Citrix Environment