Ticketing Manager

• Knowledge of computerized ticketing systems.
• Knowledge of supervisory practices and principles.
• Knowledge of ticket office operations and accepted accounting and record keeping practices related to ticket selling.
• Skill in both verbal and written communication.
• Skill in organizing work of self and others.

• Coordinates the ticket office personnel matters such as classification, recruiting and new hire actions, interviewing and selecting new staff, resolving employee grievances and ensuring compliance with applicable policies such as affirmative action.
• Coordinates advance ticket and gate sales for activities and events, consulting with marketing on promotional activities.
• Interprets, implements and/or recommends changes to rules, regulations, policies and procedures set forth by the department, University or outside entities; coordinates and implements improved changes in policies and procedures affecting the ticket office; assists in updating policy and procedure manual.
• Reconciles ticket sales and cash deposits and prepares reports or financial settlements regarding ticket office activities and events.
• Projects ticket office annual budget and monitors throughout the year, basing some decisions on budget limitations.

• 5 working days per week, usually no overtime required.
• Bonus, Annual Leaves, Training and Seminar.

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