Job Responsibility Greeting patients and customers in a friendly and professional manner. Assisting patients with registration processes. Scheduling appointments and managing the clinic s appointment system. Handling phone calls and responding to inquiries regarding appointments, services, and general information. Recording customer interactions in our system for proper documentation. Performing daily administration tasks such as processing payments, data entry, handling shipments, inventory, filing, etc. Ensuring the cleanliness and tidiness of the reception and waiting area. Supporting and working closely with audiologists to ensure a seamless patient experience. Follow up with customers about our service consistently. Job Requirements Required language(s): Candidate must be able to converse well in English & Bahasa Malaysia. Being able to speak different Mandarin will be considered first. Minimum 1 year of work experience in the retail or clinic field. Experienced working in customer service line will be an added advantage. Good in using Microsoft Office suites. Patient and friendly attitude. Have a strong passion for learning new technology/apps. Positive-minded, can work independently as well as in a group. Responsive and a team player. Well organized and able to work according to SOPs. Able to travel within the Klang Valley area minimally for administration work purposes. Job Benifits EPF + Socso, Medical / Leave Benefit Living sages subsidy Training, company dinner, and trip