Protege - Transaction Monitoring & Investigation Centre, Group Financial Intelligence Unit
Kuala Lumpur
Permanent
Full-time
8 days ago
Job Description Identify, research and perform initial data collection and assessment of the case in Level 1 investigation Manage the investigative process from initial detection to disposition and conduct by reviewing prior cases, customer KYC information, historical transactions and other relevant information Perform data collation of investigation findings by compiling relevant supporting documentation into a case file, utilizing internal and external systems Recommend responses to findings on whether the case can be closed as a false positive, requires enhanced investigation by Level 2, or immediate escalation to Level 3 Produce well-written reports detailing and analysing the potential suspicious activity, further escalation or a determination of a false positive Operate within agreed business SLA and confidentiality standards while remaining in compliance with regulatory requirements Adapt quickly and effectively to procedural changes, promote teamwork and be capable of sharing knowledge with other investigators Job Responsibilities Identify, research, and perform initial data collection and case assessment at Level 1 investigation. Manage the investigative process from detection through disposition by reviewing prior cases, customer KYC information, historical transactions, and other relevant documentation. Collate investigation findings and compile comprehensive case files, ensuring all supporting documentation is properly recorded using internal and external systems. Provide recommendations on investigative outcomes, determining whether cases can be closed as false positives, escalated for enhanced review at Level 2, or require immediate escalation to Level 3. Produce clear, concise, and well-written reports analyzing suspicious activity and justifying recommendations. Ensure all work complies with business SLA commitments, confidentiality standards, and applicable regulatory requirements. Adapt quickly to process or regulatory changes while promoting teamwork, knowledge sharing, and collaboration with other investigators. Job Skills Administrative Communication Analytical Business-Intelligence Adaptable Logical-Thinking Dispensing-Information Information-Search Investigation Critical-Thinking com Job Requirements Strong analytical and problem-solving skills with attention to detail. Ability to interpret and assess KYC information, transactional data, and case histories. Excellent written communication and reporting skills. Familiarity with financial crime compliance, AML regulations, or risk management processes (preferred). Proficient in using investigative tools, databases, and case management systems. Ability to work effectively in a fast-paced, team-oriented environment while maintaining confidentiality and compliance standards. Show more Show less