Strategy and Planning Develop and execute end-to-end strategies in managing internal / external challenges to contain the flow rates and maximize recovery. Align and support Product Owners and Risk Management on overall Auto business direction. Provide support in the oversight & development of the regional framework & CCO best practices across the region. Business Performance and Management Manage and deliver the Auto portfolio's annual budget on Delinquency, Impairment ratio and provision. Management of front-end Collection and backend Recovery functions performance to contain flow rates. Management of support functions inclusive of Repossession, Redemption, Store yard, Disposal and Auction, Operations, Projects and System, R&R, Skip Tracing & Quality Assurance to enable and support effective collection and recovery activities. Management of business partners (Repossesors and Auctioneers) towards optimizing collection and recovery efforts. Provide feedback to the Credit Cycle on Auto portfolio's - economic condition of a customer / industry. People Management Provide direction and support to the entire ACR team to achieve departmental goals through direct reports - Unit Managers, supported by subsequent reporting line in accordance to ACR organization structure. Work closely with HR-LTD on meeting the required & essential trainings for the team. Ensure adequate resource for each functions to ensure smooth operational execution. Cultivate high performance culture (HPC) in ACR. Regulatory Compliance Ensure adherence and compliance to Regulatory / Internal Policies and Guidelines. Provide support to the Internal Compliance Officer on all the periodic compliance review and testing on both internal and external regulatory / policies. Any other responsibilities/tasks as assigned by the management from time to time Note : Only shortlisted candidate will be notified. Show more Show less