Assistant Manager, Reporting
AIA
- Kuala Lumpur
- Permanent
- Full-time
- Attending to incidents & changes requests (moderate and high complexity based on Complexity Matrix defined) for SAP BI
- Develop & maintain development documentation (Technical specifications) and other relevant documentation as necessary to ensure sustainability of development work and compliance to Change Governance.
- Deploy changes related to incidents & change requests to production system.
- The resolution time of incidents & change requests should meet agreed SLA time based on their priority.
- to ensure that the daily data loading activity complete optimally.
- During the month-end, to ensure that all data and reports are up to date.
- Experience with HANA and Power BI will be preferred but not mandatory.
- Be aware business process improvements opportunities and to raise it to the team
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