Senior Technical SEA Support

  • Selangor
  • Permanent
  • Full-time
  • 21 days ago
Job Description: Able to work with Aucotec's proprietary software and to analyse the prospect's / customer's issue to define optimal solutions based on our portfolio. You will be in contact with customers around South East Asia ("SEA") to solve software problems. Updates on new features in the product and transform functions to the message of customer value. As a senior consultant, you also have to work in other parts of the business, such as training or supporting our partners if required. Participation in post-sales activities - understands and assist to manage client&aposs requests, expectations and troubleshooting. Ability to handle engineering specifications, calculations and risk assessments. Presentations at trade fairs and on site customer consultation, if necessary. Work with team members to provide customer solutions and/or any customisation if required. Qualifications & Experience: Degree in chemical engineering or a related engineering field. Background in process, plant or electrical engineering preferred. Experience in using engineering software such as AutoCAD or SmartPlan. Experience in process plant / wastewater treatment / petrochemicals preferred. Minimum 3-5 years of work experience. Knowledge of programming software is an advantage. Excellent communication, negotiation and interpersonal skills. Ability to work independently and collaborate proactively with clients and teams. Willingness to travel in the SEA region. Proficiency in written and spoken English, Mandarin and Bahasa Malaysia. Show more Show less

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