Customer Program Management Associate

  • Johor
  • Permanent
  • Full-time
  • 7 days ago
Summary Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members engages in routine exchanges of information interactions with external contacts, if applicable, would be monitored. Detailed Description Performs tasks such as, but not limited to, the following: . Act as primary contact to customer . Co-ordinate ECO activities with customer and internal team . To work closely with MPS / CFT team to ensure optimized OTTR (On Time To Request) & revenue performance. . Monitors accounts from initiation through delivery, co-ordinate, interface with customers on technical or other business matters . Co-ordinates internally with Pricing Team and CFT for effective price cut-in and quote proposal to customer. . Ensure flawless launch of new customer initiatives or project plan. Knowledge/Skills/Competencies Preferrably with at least 2 years of working experience, especially in an EMS environment Strong background in SCM will be an advantage Good interpersonal skills for effective communication at all levels, including with senior management, customers, suppliers and factory personnel Numerically inclined with strong logical thinking and business acumen Working knowledge of SAP is preferred Typical Experience Zero to two years of relevant experience. Typical Education Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

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