Manager, Change Management & QA

• Lead requirement gathering and analysis sessions.

• Oversee and coordinate the change management process, ensuring all change requests are accurately logged, reviewed, and delivered within the agreed timelines.

• Work closely with the development team to plan delivery timelines, ensuring that change requests are prioritized and included in the backlog appropriately.

• Lead the grooming of the backlog, working with stakeholders to clarify requirements and define the scope of work for upcoming sprints.

• Ensure that the development team adopts a consistent testing framework and employs the latest technologies and methodologies in quality assurance.

• Develop and maintain the quality assurance strategy and framework, integrating it seamlessly with the change management process.

• Collaborate with cross-functional teams to ensure quality standards are met across all stages of project delivery.

• Define and monitor key performance indicators (KPIs) for change management and quality assurance to measure effectiveness and identify areas for improvement.

• Facilitate regular meetings with stakeholders to report on progress, address concerns, and gather feedback for continuous process improvement.

• Manage and mentor the Change Management & QA team, fostering a culture of high performance and continuous learning and development.

• Stay updated on industry best practices in change management and quality assurance, applying this knowledge to improve internal processes.

• Coach team to strengthen Agile Methodology adoption

EPS Consultants