
Elite Academy, Consultant
- Kuala Lumpur
- Permanent
- Full-time
- Develop and implement a comprehensive funnel strategy to build a sustainable pipeline, ensuring alignment with recruitment targets.
- Strengthen the go-to-market strategy of the Sales team (Elite PIC) by:
- Organizing and facilitating regular engagement and communication sessions.
- Coordinating with internal stakeholders to provide necessary support.
- Monitoring and reviewing the progress and effectiveness of Elite Recruiters.
- Enhance brand visibility through strategic digital marketing efforts:
- Collaborate with the Marketing team to ensure brand compliance across all content.
- Oversee and manage consistent “always-on” content across social media platforms.
- Monitor social media interactions to address negative comments and redirect inquiries to the appropriate PIC.
- Track and ensure timely distribution of social media leads.
- Co-develop testimonial content and coordinate video shoots with marketing agencies.
- Oversee and manage the coding process for recruits.
- Design and enforce selection criteria to ensure quality intake.
- Analyze pipeline data to evaluate conversion ratios and identify areas for improvement; collaborate with the Sales team to implement action plans.
- Respond to system changes by managing change communication to all impacted stakeholders.
- Perform additional duties as assigned by the Head of Department to support operational needs.
- Drive key strategic initiatives to monitor and enhance the performance, training, and development of Elite Academy participants.
- Align with cross-functional teams to optimize overall productivity of the Elite channel.
- Ensure accuracy of training and supervision reports to facilitate timely bonus payouts.
- Consolidate and manage nationwide appeals to prevent delays in bonus or commission disbursements.
- Track and manage the Leaders Watchlist, working closely with the Sales team to improve Elite retention.
- Monitor the quality of SBSG by coordinating with the Sales team to ensure proper execution of the 8-step Reporting Process during Parents Day.
- Provide strategic advisory support to the Sales team in refining their go-to-market strategies.
- Generate ad-hoc reports to support targeted interventions for underperforming agencies.
- Ensure timely and accurate communication to Elites and Recruiters across appropriate platforms (e.g., welcome emails, onboarding, events).
- Continuously monitor and improve processes for more effective tracking and reporting.
- Manage change communication in response to system updates, ensuring smooth transitions for all stakeholders.
- Bachelor’s Degree from a reputable University in any field.
- Minimum 5 years of relevant working experience in Sales & Marketing, preferably from the Insurance industry.
- Experience in dealing with Agency Distribution & Recruitment.
- Independent and possesses good analytical and problem-solving skills.
- Comfortable in doing Public Speaking or Presentation.
- Possesses own transport and able to travel inter-state for work.
- Experience in Digital & Business Intelligence will be an added advantage.
- Experience in Digital Marketing and content creation will be an added advantage.
- Excellent proficiency in MS Office Word, Excel & PowerPoint.