Soori Penang Penang heritage reimagined Hotel Manager Soori Penang is seeking a Hotel Manager who brings presence, energy, and a grounded leadership style to our hotel. This is a role that works closely with Soori's headquarters and directly with the hotel's ownership to ensure excellence in operations, guest satisfaction, and team performance. The ideal candidate is deeply hands-on, engaged across all touchpoints of the guest journey, and has the maturity and agility to lead with confidence - not just experience. This is a unique opportunity for someone with strong operational capabilities and a sincere passion for hospitality to make a meaningful impact in a setting defined by discretion, sustainability, and design-led living. Key Responsibilities Lead day-to-day resort operations with focus, visibility, and responsiveness. Collaborate closely with Soori HQ in Singapore and ownership on strategy, standards, and performance targets. Maintain a strong and calm presence across the property - with the team and with guests. Build a culture of accountability, service excellence, and continuous learning. Oversee financial performance: revenue, cost control, forecasting, and cash flow. Uphold and enhance Soori's ultra-luxury standards with thoughtfulness and precision. Build positive relationships with local authorities, partners, and community members. Inspire and develop a high-performing, engaged team committed to Soori's values. Who We're Looking For Experience in managing or assisting in managing luxury hotel operations (independent property preferred). Strong working knowledge of hotel operations, financials, and service delivery. Naturally hands-on, curious, and proactive - someone who notices the small things and takes initiative. Strong interpersonal and communication skills, with the ability to engage across cultures and levels. Warm, respectful, and confident when interacting with guests and staff alike. Works well with ownership and understands the nuance of brand alignment and long-term vision. A capable EAM who is ready to step into full leadership will also be considered. How to Apply If this resonates with your experience and aspirations, we'd like to hear from you. Please send your resume, a short cover letter outlining your fit for the role, and your expected salary to: [HIDDEN TEXT] Show more Show less