SAP Analyst

• Support the design, implementation, and operation of SAP ECC & SAP S/4Hana in a production environment.
• Assist in maintaining and ensuring compliance with the SAP template for the Technology Center. - Contribute to the design, development, and operation of KPI systems within the area of responsibility.
• Execute activities related to further development and operation in accordance with IT processes, to ensure compliance, service level agreements, and enable process analysis; assist with initiating process improvements.
• Conduct knowledge transfer through documentation and handovers.

• Provide application management support for SAP ECC in the production environment and materials management (optionally, in-house material logistics, warehouse management).

• Support the S/4Hana Transformation@Eppendorf project as a team member or a sub-project lead.

• Assist in the design, implementation, and compliance with the SAP template for the Technology Center.

• Manage requirements (including coordination and prioritization) and execute the development of the required functionality within the area of responsibility.

• Independently execute implementations and changes within the assigned application area, as well as within the scope of sub-project responsibility.

• Provide support to the external implementation partners, including assisting with quality assurance of the services provided.

• Define test plans and test cases, as well as coordinate testing for developments.

• Ensure compliance with required regulations (e.g., CSV, data protection) within the area of responsibility, including all changes.

• Provide user support (1st, 2nd, and 3rd level) and user training.

• Ensure stable operation of the supported application systems by ensuring timely resolution of all incidents within the area of responsibility, as well as assisting with the planning, coordination, and/or execution of system updates.

• Participate in international user support and inclusion in the IT on-call duty.

• Area of deployment: All companies within the global Eppendorf Group.

• 4 years and above of experience in SAP systems, with a focus relevant modules such as SD, MM, WM, PP.
• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• SAP certification in relevant modules is an added advantage
• Experience in SAP implementation or upgrade projects, including system design and configuration.
• Proven experience providing 1st and 2nd level support, with exposure to 3rd level support being advantageous.
• Proficiency in SAP modules related to logistics (SD, MM, WM, PP), including configuration and customization.
• Strong analytical and problem-solving skills to assess business requirements and design solutions.
• Excellent verbal and written communication skills for interacting with stakeholders and documenting requirements
• Experience working in cross-functional teams and coordinating with global business functions.
• Ability to manage projects, coordinate teams, and handle change management effectively.

• We truly appreciate our employees and their performance
• We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
• By working with us, you will make a meaningful contribution to improving human living conditions
• Attractive salary, employee benefits and performance bonus

Eppendorf