Job Title - Senior Support Engineer, Oracle Agile PLM Number of Positions - 1 Job Location - varies, varies, Selangor, Malaysia, 000 123 Job Start Date - 8/4/25 Job End Date - 1/30/26 Job Description - Experience 10+ years relevant Oracle Agile Product Lifecycle Management (PLM) including a strength in one or more of the following areas: Product Collaboration (PC), Product Cost management (PCM) , Product Quality Management (PQM) Expertise with Agile architecture, configuration and administration of the application Provide remote-based functional and technical support Agile PLM software modules Ability to create scripts to identify, analyze and correct data issues as required Demonstrable history solving complex problems across multiple modules Experience of working in support & Oracle SRs is a desirable Skills Superb trouble-shooting skills and tenacity in problem solving Passionate focus on customer support and the ability to build long term, successful working relationships with Clients Strong knowledge of key application functionality, tables and relationships Excellent interpersonal, presentation and communication skills - verbal & written Attention to detail and the ability to learn quickly Extreme focus on Client satisfaction Ability to work calmly and professionally in high pressure situations The ability to work remotely from a home based office in a virtual environment Desired Qualifications The best candidates will have extensive knowledge of multiple Agile PLM modules including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology A consulting background, while not mandatory, would be useful Experience with localizations and global implementations would be an advantage English language skills mandatory