Logistics Administrator (Malaysia)

• Operations of day-to-day logistics arrangements and liaison.
• Contact customers to schedule delivery / installation timeslot (phone/message/email)
• Ensure all orders for the day are delivered / installed successfully.
• Follow-up with drivers on delivery status where required.
• Account for daily failed or defective delivery / installation.
• Re-connect with customers to reschedule a new date and timeslot for delivery.
• QC and feedback all required fields are checked and accurate upon delivery (Proof of Delivery)
• Assist customers if there is any enquires related to Sales or Technical issues by connecting customers to our in house Customer Service team.
• Help update master datafile of successful deliveries for archiving and record purposes.
• Keep track & manage delivery vehicles scheduled maintenances, Insurance & Road Tax.
• Assist Logistics Coordinator during Month-end submission of drivers Incentives & Overtime.
• Scrutinize and feedback all drivers claims. Help track drivers Touch N Go & Fuel consumption and fuel card balance from time to time.
• Data entry for (POD) Proof Of Delivery for all sales platforms (Lazada , Shopee , TikTok & Shopify).
• Other data entry ad-hoc tasks as assigned by Operations Manager for daily operations.

• Preferably possess a Diploma in any relevant discipline with SPM credit in English & Bahasa Malaysia.

• At least 1 year of working experience. Knowledge / working experience with Last Mile delivery / Route planning or Customer Service will be an added advantage.
• 5.5 work day week (Monday to Saturday)
• Proficient in speaking English / Bahasa Malaysia.
• Familiar with Microsoft Office
• Always have a Polite , Professional & Helpful nature towards customers.
• Attention to detail, disciplined and dedicated.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

PRISM+