Management Trainee – Scalp Treatment Salon (Pioneer Role)
Petaling Jaya, Selangor
Permanent
Full-time
19 days ago
Job Overview: Are you passionate about wellness and beauty from the inside out Join our September 2025 Management Trainee Program and kickstart your career in the growing scalp care & hair wellness industry. This program offers structured rotations across operations, customer care, training, and marketing, designed to fast-track you into a leadership role. Global Kickoff : The program begins with a 2-week intensive training in China , where you'll gain deep insights into our professional treatment systems, service standards, and brand culture. Key Responsibilities: 1. Rotational Training: Learn the fundamentals of scalp consultation, customer service flow, and in-store treatment experience. Understand product knowledge, treatment SOPs, and customer retention strategies. Assist in outlet operations, sales performance tracking, and staff coordination. 2. Customer Experience & Operations: Observe and support outlet managers in daily leadership responsibilities. Handle customer feedback, appointment flow, and CRM-related tasks. Participate in inventory, stock control, and treatment room setup. 3. Business & Marketing Exposure: Support marketing campaigns, health talks, and membership promotions. Work closely with trainers and product teams on internal workshops and team coaching. 4. Leadership Development: Participate in structured performance reviews, coaching sessions, and soft skills workshops. Take on mini projects such as outlet productivity improvement or service innovation ideas. Requirements: Holds a Bachelor's or Master's Degree in Business, Healthcare, Beauty, Marketing, or related fields. Fresh graduates with a CGPA of 3.5 and above are encouraged to apply. Demonstrated leadership experience through extracurricular activities or student organizations. Passionate about hair, scalp, and overall beauty wellness . People-oriented, proactive, and eager to learn in a hands-on environment. Willing to travel for training, including a 2-week onboarding in China . Able to communicate in Mandarin, English, Bahasa Melayu; other languages are a plus. We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders. What We Offer: Competitive salary and fast-track promotion opportunity Mentorship from the Global CEO and senior leaders Regional exposure across Southeast Asian markets Training, coaching, and leadership development Beauty product perks, and a vibrant, entrepreneurial culture Show more Show less