JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy business and leisure traveler, we are seeking resourceful individuals who are in touch with today's evolving environment.We are looking for a Guest Service Manager to join our team.We are looking for someone who:Minimum 3 years and above experience in Front Office department and in an international chain hotelDiploma/Degree in Hotel Management or any other relevant field may be consideredFamiliar with Opera SystemGood Communication skillsCustomer orientedMotivator and self-starter * Attention to details
Problem Solving Abilities
Adaptability and flexibility
Technical Proficiency
Handling of crisis
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