51Talk, a leading global EdTech company specializing in online English learning, is hiring an Academic Operations Specialist to join our growing team in Kuala Lumpur. This full-time role combines academic content development, curriculum localization, student engagement, and data analysis to elevate the quality of English language instruction on our digital platform. If you have experience in online education, English teaching, syllabus design, or academic coordination, we're excited to work with you to help thousands of Malaysian learners succeed in English. Key Responsibilities: Support the localization and enhancement of online English courses for Malaysian students Assist in preparing and updating teaching materials, study guides, webinars, mock exams, and parent reports Collaborate with teachers, product, and marketing teams to improve the learner journey and user experience (UX) Analyze academic KPIs (e.g., conversion rate, renewal rate, student satisfaction) and recommend improvements Lead or assist in projects related to curriculum content, learner retention strategies, and platform engagement Ensure alignment with CEFR standards and global ESL teaching frameworks What We're Looking For: Bachelor's degree or above in Education, English, Applied Linguistics, or TESOL/TEFL-certified fields Minimum 1 year of experience in teaching, education program coordination, or academic operations Fluent English communication skills (CEFR B2 level and above), Mandarin Chinese proficiency is a plus Proficient in documentation and planning tools (e.g., Excel, Google Workspace, Canva, etc) Highly organized, detail-oriented, and excellent at multitasking Strong collaboration and communication skills Why Join Us: Work in the fast-growing EdTech industry and contribute to digital English learning solutions Gain exposure to online curriculum design, data-driven education, and innovative learning technologies Be part of an international education team with direct impact on student outcomes Build a rewarding career in education management, content strategy, and learning experience design Show more Show less