Team Leader
Gratitude india
- Kuala Selangor, Selangor
- RM 72,000 per year
- Permanent
- Full-time
- A dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Language preferred :Mandarin+English
- You have at least 1 year experience within a Customer Service role, ideally within the Consulting, IT Services and Other Services industry.
- Candidate must be from logistics background: Freight forwarding industry knowledge (shipping documentation, VGM, EDI, MBL)
- Minimum bilingual requirements - Able to read & understand Mandarin with basic English in order to be able to cover our business requirements in English and Mandarin markets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of bpo and Team Lead
- Bachelor’s degree or equivalent diploma.
- Proficient with Microsoft Excel and Adobe
- Team Lead Experience must have min of 1 year
- Opportunity within a company with a solid track record of performance
- Opportunity to make a positive impact