Job Responsibility: Acquisition of New Business Opportunities Develop and implement sales strategies to secure competitor business in major and key account portfolios Develop and review proposals for new business opportunities Operate as in-country consultant to manage and deliver customer-focused service offerings within the business bracket Prepares forecasts, territory/industry management, and growth plans Conducts joint customer visits with Field Sales Executives to share sales and negotiation expertise Manage a rigorous follow-up process aimed at building relationships with senior decision-makers Provide and derive insights from periodical revenue and activity reporting to identify new trends and opportunities Ownership of revenues generated and overall customer account relationships. Service Quality Assurance Ensure all customers are serviced effectively by the team and that Up-Selling and Cross-Selling opportunities are identified and negotiations commenced. Business Partnering Efficiently collaborate with Regional Business Head to develop and implement initiatives that align with business objectives in country. Partner closely with key stakeholders (internal and external) to drive cross-functional support, engagement and advocacy for the success of the team Process Improvement Lead and drive additional process improvement projects for the team to optimise output and results Align performance metrics with regional measures to ensure uniformity and consistency. People Management Develop a high performance service culture within the functional department. Develop KPIs with team members and monitor individual performance. Perform regular calls with team members to monitor and develop capabilities to execute their tasks Identify training needs and opportunities to develop a highly skilled department. Build out training programs and materials to educate and train the key accounts team on how to manage key accounts and drive performance Job Requirement : At least Bachelor's Degree or equivalent in any field 7 - 8 years of experience in sales, preferably in the transportation or service industry. A progressive and proven track record of sales success. Prior experience in building and leading a sales team. Experience of logistics operations a plus point. Must able to Speak Mandarin as this role required to deal with Chinese Market Excellent verbal and communication skills. Able to produce and deliver quality presentations on a regular basis to key stakeholders Thrives in a fast-paced environment Resourceful and adaptable in an ambiguous and new space Excellent communication skills, spoken and written
