Key Account Management Manager / Senior Manager (Commercial Mortgages)

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

• In charge of the strategic acquisition of new customers for commercial mortgage / property backed financing.
• Source for prospective business banking clients for commercial mortgage / property backed financing through tie-ups such as agents, brokers, developers, and lawyers.
• To achieve agreed sales targets through new business acquisition by selling commercial mortgages product.
• Responsible for achieving overall business objective with the customers or channels.
• Work closely with customers to enhance and build strong and long-lasting relationship to drive target sales.
• Leverage deep understanding of market & customers dynamic to build and execute business strategies and plans.
• Lead and partner with customers for business strategies implementation and plan execution. Conduct regular reviews with customers on different business aspects.
• Work closely with internal stakeholders such as sales team, admin, finance and ops team to ensure timely delivery of products.
• Implement and execute action plans to achieve sales targets for assigned businesses.
• Prepare proposal on commercial terms for products, in accordance with company policies.
• Report on the activities and products of the competitors.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc.
• Follow up on customer issues, respond to customer orders and queries. Inform current and prospective customers of promotions/ new products.
• Perform other related duties as assigned from time to time.

• Minimum 5 years of experience in consumer mortgages / property backed financing.
• Have a strong commercial acumen and the ability to build credibility at the executive level.
• Entrepreneurial, and thrive in a fast-paced environment, where you can combine your strong commercial instinct, financial knowledge along with an eye for detail and a sense of urgency.
• A proven track record in the related field.
• Significant commercial and contract negotiation experience.
• Experience of working cross-functionally in a collaborative environment and managing a team.

• Experience in SME lending in banking sector
• Digital financing / fintech experience.
• Partnership experience.
• Business plan / sales strategy planning.
• Solid presentation / communication skills.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

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