
Chief Operating Officer - Education
- Kuala Lumpur
- Permanent
- Full-time
- Collaborate with the CEO to define and enhance the operational strategy for the education business.
- Design and execute operational systems and processes to support the efficient daily operations of the current school.
- Oversee the establishment of all essential administrative and operational structures for the school, encompassing student services, staff coordination, curriculum implementation, and facilities management.
- Work alongside school leadership to ensure smooth execution of organizational policies and procedures.
- Serve as a primary decision-maker for operational matters, addressing issues promptly to ensure minimal disruption to learning activities.
- Work closely with the CEO – Education to draft short- and long-term strategies for the growth and expansion of the education division.
- Take the lead in developing scalable policies and procedures to ensure consistent quality across current and future schools.
- Assist the CEO – Education in assessing prospective sites for new schools and contribute to the development of a strategic expansion plan.
- Manage the school’s budget planning, balancing cost-efficiency with the provision of quality educational experiences.
- Coordinate the efficient and sustainable management of resources across the school’s functions, including human resources, facilities, IT, and supplies.
- Generate financial reports for the CEO – Education, detailing expenditures, budget projections, and ROI on operational investments.
- Work alongside the CEO – Education to recruit, train, and onboard staff for the new school, ensuring alignment with the school’s core values and educational vision.
- Cultivate a strong organizational culture that promotes collaboration, innovation, and educational excellence.
- Ensure the school adheres to all applicable local, state, and federal regulations, as well as accreditation requirements.
- Coordinate with relevant authorities to ensure the school is properly licensed and officially registered.
- Establish internal policies and procedures that promote a safe, secure, and compliant environment for both students and staff.
- Manage the implementation of technology infrastructure, including management information systems, administrative platforms, and communication tools.
- Identify and integrate tech tools that enrich education for students while boosting the school’s operational efficiency.
- Develop scalable technology strategies to support the organization’s long-term growth.
- Build and sustain strong relationships with key stakeholders such as students, parents, staff, local communities, and regulatory authorities.
- Assist the CEO – Education in managing public relations and serve as a representative of the organization at local events, conferences, and networking functions.
- Implement effective communication channels to promote transparency and timely information flow between leadership, staff, and families.
- Establish key performance indicators (KPIs) to track and evaluate the school’s success across student outcomes, operational efficiency, and financial health.
- Regularly evaluate operational processes and drive improvements using stakeholder feedback, industry standards, and performance insights.
- Collaborate with the CEO – Education to develop quality assurance systems that uphold high standards during organizational growth.
- A Bachelor's degree is required; a Master's in Education Administration, Business Administration, or a related field is highly preferred.
- A minimum of 10 years of leadership experience is required, preferably in managing educational institutions or similar industry.
- Demonstrated leadership and organizational abilities, with a proven track record of building and guiding teams in dynamic, fast-paced settings.
- Strong strategic planning and problem-solving abilities, with an emphasis on driving operational efficiency and long-term growth.
- Skilled in budgeting, managing finances, and optimizing resource allocation.
- Well-versed in education-related regulations, accreditation protocols, and operational best practices.
- Proficient in using educational technology platforms and systems.
- Demonstrates excellent communication and interpersonal skills, with the ability to inspire and collaborate with diverse stakeholders.