Manager, GRM Operational Risk – Global Risk Oversight

Royal Bank of Canada

  • Kuala Lumpur Putrajaya
  • Permanent
  • Full-time
  • 15 days ago
Job DescriptionThe GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.).In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.This individual will be responsible to provide independent and objective oversight of Operational Risk management supporting RBC business segments and geographies, working with various stakeholders within the GRM Operational Risk function, First Line of Defence or across the broader Risk functions as necessary. The role entails execution of the core Operational Risk mandate the individual is assigned alongside training and oversight responsibilities of team members as may be necessaryWhat you will do?Operational Risk Oversight Activities
  • Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
  • Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
  • Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk)
  • Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
  • Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
  • Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
  • Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
  • Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholdersQuality Assurance & Oversight Activities
  • Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
  • Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
  • Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
Support training of new team members as may be necessaryWhat do you need to succeed?
  • 5 - 8 years of experience
  • Experience in Operational Risk Management or specific Operational Risk domains (1LOD or 2LOD)
  • Experience in a broader Risk function/role including experience in Internal Audit.
  • Experience in 1LOD Operations or 1LOD Risk in Retail banking/ Commercial Banking/ Capital Markets/ Wealth Management.
  • Ability to work in a matrixed/ global environment actively managing a diverse group of stakeholders across different geographies
  • Experience in managing a team (preferable)
  • Experience in the Banking/ Financial Services industry (preferable)
Must have:
  • Required: Bachelor’s Degree or equivalent
  • Preferred: Certifications associated with Risk Management
Nice to have:
  • Experience in performing Risk & Control Assessments and/or Controls Testing
  • Experience in execution of broader Operational Risk framework and practices
  • Familiarity with Operational Risk Management Framework in a banking/ financial services environment
  • Experience in performing Quality Assurance/ oversight activities
  • Ability to partner with multiple stakeholders
  • High attention to details and a strong team player
  • Highly motivated, self-starter, problem solver, solution oriented
  • Strong analytical, problem solving and negotiation skills
  • Strong written and verbal communication skills
Job Skills Analytical Thinking, Control Risk, Controls Assurance, Operational Risk Assessment, Operational Risks, Operation Risk Management, Risk Management, Stakeholder Engagement, TeamworkAdditional Job DetailsAddress: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity: PutrajayaCountry: MalaysiaWork hours/week: 40Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-08-21Application Deadline: 2025-09-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada