SF Solution Architect
NTT Data
- Cyberjaya, Selangor
- Permanent
- Full-time
- Translate business requirements into system configuration and create solution design for SAP SuccessFactors modules in compliance with the best practices
- Designing, implementing, and maintaining the SAP solutions that support the business processes
- Provide consulting services to clients in an efficient and effective manner, based on technical expertise and experience
- Subject matter expert, with depth of understanding and ability to implement SAP SuccessFactors EC/ONB/Compensation Planning/SCDP/PMGM/LMS modules
- Collaborating with project manager, SuccessFactors module leads, configuration and development teams to design the best solution to the client
- Delivery of workable solution, with primary focus on SAP SuccessFactors modules, and integration with other SuccessFactors modules, to meet clients' business requirements
- Carry out all phases of the project: Prepare, Explore, Realise (including configuration and testing) and Deploy (including data migration and data management activities in SF), as well as transition to Support
- Adhere to corporate standard, security guidelines and sustainability, and deliver within time constraints
- Evaluating project solution constraints to find alternatives, alleviate risks, and propose solutions
- Identify sales opportunities at existing customers and communicate internally to management team. Support presales effort as needed in response to proposals, and conducting demonstrations and presentations
- Conduct knowledge-sharing sessions with colleagues
- Keeping abreast of the latest SAP technologies and solutions
- Ability to define solution to meet customer requirement
- Strong demonstrated presentation and facilitation skills:
- Confidence in presenting to, and discussing solutions with, various audiences and groups of different sizes
- Experience in coordinating and managing workshops
- Established experience working on customer sites managing and delivering quality technical services against formal service levels and timeframes
- Capability in establishing and maintaining good and effective relationships, including with clients, and working collaboratively with a diversity of stakeholder groups and individuals
- Ability to provide leadership and mentoring
- Other contributions:
- Active contribution to NTT DATA Business Solutions Knowledge Database/Intranet
- Convey knowledge via blogs, presentations, discussions, workshops, etc.
- Bachelor of Information Technology/Computer Science/Computer Engineering, or Master of Computer Science/Business Administration (MBA, preferably in HR)
- Must be certified in Intro to Mastery/SF HCM Academy, and possess SAP SF Certificate
- Hold valid certification in at least 2-3 core Successfactors module such as Employee Central, Recruitment Management and Onboarding with deep knowledge.
- Have indepth knowledge in other SF modules such as PMGM, LMS, Compensation and etc will be added value.
- Qualification and experience, or a subject matter expert specialising in the following SuccessFactors modules:
- EC/ONB/Compensation Planning/SCDP/PMGM/LMS(min of atleast 2-3 module experience needed)
- Sound industry experience of 8-10 years including:
- At least 5 or more end-to-end SAP SuccessFactors implementations in multiple modules.
- Good business knowledge in various HR processes and Compensation management processes
- Responsibility for maintaining configuration workbooks
- Configuration of Roles Based Permissions and Platform
- Configuration of provisioning
- Configuration of Families and Roles in the system
- Creation of ad-hoc reports
- Good in XML configuration
- Strong issues resolution experience with excellent analytical, conceptual, troubleshooting and problem-solving skills:
- Demonstrated ability to extract, scope and document requirements
- Passionate in analysing customers' issues as well as to build and improve existing processes
- Strong experience in troubleshooting of process problems and technical developments, as well as implementation of new functionality
- Excellent business communication skills:
- Exceptional written and verbal communication
- High quality documentation delivery, with demonstrated experience preparing reports
- Strong facilitation, consultation and convening skills and experience
- Successfully combine strong leadership skills with sound technical knowledge and ability to clearly communicate key recommendations to clients
- Track record of creating enduring client relationships based on trust, successful business development and credible program execution
- Develop relationships of mutual trust with people inside and outside of their organisation based on respect, integrity, positive regard and an appreciation of the uniqueness of the individual
- Outstanding interpersonal and collaboration skills:
- Excellent people skills, with a convincing and creative personality
- Exceptional skills in managing stakeholder expectations
- Solid skills in collaborating with a team of professionals
- Solid time, task and people management skills:
- Well organised with strong management skills, and an ability to establish and work to priorities
- A highly positive, motivated, proactive self-starter and a responsible leader and team player
- Enthusiastic about learning new technologies, with flexibility to quickly adapt to rapidly changing technical, cultural and business environments with a strong desire to excel
- Adaptable to the consulting lifestyle with flexibility to travel which may be minimal or extensive depending on business requirements.