Senior Business Analyst (Bank)
Ambition
- Malaysia
- RM 17,000 per month
- Permanent
- Full-time
- Conduct structured gathering, research, and analysis to identify gaps between current and future states.
- Evaluate procedures, controls, user requirements, and functional specifications.
- Translate business requirements into clear and concise documentation such as Business Requirement Documents (BRDs), use cases, and functional specifications for customization.
- Document and resolve software defects, ensuring technical compatibility and end-user satisfaction. Propose enhancements to current business processes, reports, and applications to optimize system effectiveness.
- Liaise with development teams to clarify customization requirements and ensure alignment with business needs.
- Assist in QA efforts as needed, ensuring that deliverables meet quality standards and user expectations.
- Guide junior business analysts in project delivery, providing mentorship and support to ensure successful outcomes.
- Bachelor's degree in Business Administration, Banking and Finance, IT or relevant fields.
- At least 5 years of experience as a business analyst in consulting, banking or financial services.
- Proven experience in one or more relevant industries such as Capital Markets, Retail/Commercial Banking, eBanking/Electronic Payments, Risk Management, or Compliance. Familiarity with industry-specific regulations and practices is highly desirable.
- Solid understanding of Business Analysis methodologies, tools, and best practices. Experience in conducting stakeholder interviews, gathering requirements, and documenting business processes.
- Excellent verbal and written communication skills in English and Mandarin, with the ability to effectively communicate complex ideas and concepts to diverse stakeholders.