Cybersecurity Analyst - Single Sign On Specialist
Roche
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Provide 2nd and 3rd level support. Operationally manage and support the corresponding SSO, Federation, Reverse Proxy infrastructure, Apache servers and its associated components and applications in a global team based on different regions.
- Promptly respond to customer requests, resolve incidents and implement changes, ensuring a high level of customer engagement and satisfaction.
- Understand, implement and follow relevant concepts of ITIL, GxP and Project Management. These include Request Management, Incident Management, Change Management, Problem Management, Document Management, Qualification and Validation and Project Management.
- Provide customers’ single sign-on experience supporting Federation and Reverse Proxy infrastructure, focus on SAML and OAuth protocols for Ping Identity
- Avoid unauthorized access supporting MultiFactor authentication for PindID vendor
- Responsible for the day to day operational support, performance, tactical lifecycle management and continuous improvement of the respective IT infrastructure.
- 4-6 years of experience working in a major global organization, preferably in a regulated industry.
- Bachelor’s Degree in computer science, engineering or related discipline or recognition of prior working experience, which is equivalent to industry accredited certification.
- Experience with Ping Identity (Access, Federate, Identity), PingID, PingOne as well as Linux, Apache/Jboss (Middleware) systems would be also desirable.
- Understanding of IAM concepts, protocols, and standards (OAuth, OpenID Connect, SAML, etc.) and experience with IAM solutions like Okta, Auth0, Azure AD, Ping Identity, etc.
- Proficiency in directory services such as LDAP, Active Directory, etc and experience with user provisioning, synchronization, and management.