Credit Controller Manager (Energy)(PJ)
- Petaling Jaya, Selangor
- RM 120,000-132,000 per year
- Permanent
- Full-time
- Provides leadership and mentorship to team members, setting and evaluating annual goals and performance benchmarks.
- Drives the team's success in meeting quarterly and yearly billing and collections targets through hands-on management and strategic planning.
- Promotes collaboration across departments and with external partners to support effective collections and billing operations.
- Oversees projects and change management efforts to improve processes and boost operational performance.
- Ensures strong internal controls are established, maintained, and adhered to within the area of responsibility.
- Collections: Design, implement, and regularly assess strategies and action plans to meet quarterly collection targets and improve cash inflow.
- Dispute Resolution: Handle escalated disputes and issues raised by customers, sales, and operations teams.
- Bad Debt Management: Coordinate with legal and collection agencies, authorise case escalations, and manage write-offs and customer insolvencies.
- Authorisations: Approve exceptions such as special payment terms, refunds, payment arrangements, credit holds, sales commissions, and profit & loss adjustments (including provisions and write-offs).
- Receivables Oversight: Monitor aging reports, ensure prompt follow-up on overdue accounts, and take preventive steps to reduce bad debt risks.
- Reporting: Lead in providing analysis and insights through regular and ad hoc reports, identify trends, and contribute to monthly financial reporting.
- Process Improvement: Monitor the efficiency of collections and credit processes, identify root causes of issues, implement corrective actions, and proactively spot new risks through routine reviews.
- Bachelor's degree in Finance or a related discipline, with 5 to 8 years of relevant professional experience.
- Solid knowledge of the solar EPCC/construction sector is highly desirable.
- Exceptional verbal and written communication skills, with fluency in English.
- Excellent problem-solving skills, including the ability to assess situations and implement effective solutions.
- Strong analytical mindset with critical thinking capabilities.
- Competitive monthly salary up to RM 11,000.
- Opportunities for professional development and career progression.
- A permanent role within a well-established company in Petaling Jaya.
- Inclusive and supportive work culture.
- Comprehensive benefits package.