Sr. Manager, Training & Quality

Concentrix

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 1 month ago
Job Title: Sr. Manager, Training & QualityJob Description
  • Responsible for managing team of QMs & Training Managers
  • Frond end client meetings and reviews
  • Ensure Top 2 boxes on Client VOC
  • Data analysis and making designated reports/decks
  • Client & stakeholder management
  • Communication to heighten awareness and focusing on importance of positive customer experience
  • Making recommendations and driving improvement
  • Ensuring that internal policies, procedures, and compliance regulations are being followed
  • Drive CNX digital training strategy
  • Focus on Speed to readiness of New Hires
Location: MYS Kuala Lumpur Nu Tower 2Language Requirements:Time Type: Full time2025-07-07If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

Concentrix