Provide technical issue resolution support to customers. Ensure customer requirements are reflected in processes, procedures & standards Work with different internal teams to ensure robust, closed loop on customer requests/ requirement and 8D problem solving process to prevent issue recurrence Bachelor's Degree in Electronics Engineering, Computer Science or a related field Experience in Customer Quality, Supplier Quality, Field Applications Engineering, Technical Sales or DRAM (product, test, design, application's, system's engineering) Good written and verbal communication skills in English High degree of shown self-initiative and ability to think and act independently Outstanding multi-tasking, problem-solving and interpersonal skills Collaborate with multi-functional teams to understand needs and translate them into actionable plans, results, and resource requirements
