Technical Delivery Manager (SWIFT)
- Malaysia
- Permanent
- Full-time
- Delivery Management: You will be responsible for the project technical delivery and quality assurance of the team's output, ensuring conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.
- Support the Team: Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure they are deployed to value-creation opportunities - sometimes in long-term roles supporting the business, but more often to small, independent squads.
- Build Capabilities: Responsible for building a "capability" to support a value-creation line: hiring and developing talent; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches. Deploy talented people to appropriate squads based on their expertise and demonstrated competence.
- Manage By Empowering: Manage external (vendors) and internal resources, evaluate, promote, coach, and develop your team without traditional direct oversight. Supervise day-to-day quality, velocity, productivity, resourcing, and vendor management in collaboration with team members and the Platform/Tribes/Squad business leads. Regular feedback from platform/tribe leaders, team members (Squad Leads), and other colleagues will inform your evaluations.
- Technical Solutions: Act as the point of contact for technical solutions for the applications in scope. Coordinate with 3rd party product vendors and/or integration partners for development and testing where required.
- Reporting and Stakeholder Management: Provide timely updates and report to management. Work with stakeholders to manage and prioritize the overall book of work against the team's capacity.
- Prior experience in implementing/operating large-scale and complex mission-critical solutions, especially in highly secured environments (e.g., financial services) with a good understanding of various payment functions (validation, processing) and corresponding technical solutions.
- Experience developing or working on Swift applications - Alliance Messaging Hub (AMH), Swift Alliance Gateway (SAG), or integration with Swift GBI and understanding of MX/MT messaging formats.
- Understanding of Agile and DevOps practices.