Field Engineer

• Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Perform continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment
• Serve as company liaison with customer on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customer on equipment related matters
• Respond to customers' complaints, provides time to solutions to resolve customers' issues
• Monitor the performance of the product, provide regular update report and feedback on customer's service requests
• Report common complaints of customers to management in order to address the situation for future reference

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
• At least 2 years of relevant experience with semiconductor equipment knowledge
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision
• Work in cleanroom environment
• Able to work on shift hours (12 hours - 4 by 3 days shift pattern)

JAC Recruitment