European Customer Service Support (Spanish, German, French, Portuguese speakers)
Kuala Lumpur
Permanent
Full-time
13 days ago
Job Overview We seek Multilingual-speaking individuals for a new project. Provide outstanding customer service by addressing inquiries and resolving issues promptly. Collaborate with your team and maintain accurate records while demonstrating a strong commitment to our customer-centric values. Join us for a fulfilling career on 6th October 2025. Job Responsibilities Provide outstanding customer service by addressing customer inquiries and resolving issues promptly and efficiently. Must be ready to take calls, chat and email as this is a blended process. Utilize intermediate technical knowledge to assist customers with basic troubleshooting of applications and websites. Demonstrate a strong commitment to our customer-centric values, ensuring a positive experience for all customers. Collaborate with team members to improve customer service processes and enhance overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Detail-oriented in handling customer issues and ensuring precise solutions. Maintain composure in a multitasking, high-energy environment, effectively managing customer needs. Develop excellent product knowledge to enhance customers' experience and provide superior support. Adhere to the quality process to ensure that we are providing accurate and timely service to customers. Job Requirement Bachelor's degree 1 to 3+ years of experience in customer service in the Spanish, Portuguese, German or French languages. Or Diploma with at least 2 years of experience in customer service in one of the following languages Spanish, Portuguese, German or French. Able to join as soon as possible. Consultant in Charge Shirley Chang | 012 375 9046 | [HIDDEN TEXT] Show more Show less