
AV Technician
- Sepang, Selangor
- Permanent
- Full-time
Join us and become a Heartist®.Job DescriptionThe technician must be able to:
- Install and maintain audio visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems (VTC), microphones and speakers.
- Provide excellent equipment services to meet client expectations.
- Perform equipment storage and transportation activities in safe and secure manner.
- Perform inventory management of equipment, wirings, and accessories to avoid any shortages.
- Setup and operate audio visual equipment for trainings, presentations, meetings and conferences.
- Perform equipment additions, removals, repairs, replacements and inspections.
- Test equipment to ensure they are in good and safe working conditions.
- Comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
- Promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.
- anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.
- give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner.
- be flexible in assisting in other areas of the Hotel in response to the business and customer needs.
- Ensure oneself of being thoroughly familiar with the hotel's emergency procedures and in a state of preparedness for any emergency which may occur.
- Attend regular technical/skills training conducted by the hotel.
- Is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.
- Other duties as assigned.
- Be proactive and use good judgement when dealing with challenging situations.
- Act with professionalism and integrity
- Be transparent in your motives, methods and expected results.
- Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division.
- Conduct business honestly & fairly
- Keep sensitive information confidential.