Customer Success Mgmt - Manager

  • Subang Jaya, Selangor
  • Permanent
  • Full-time
  • 29 days ago
Overview The Startup Technical Consultant role is to support startups in building well architected products on Azure including innovations with AI services. Startup Tech Specialists are expected to be evangelists of the Startup Program and provide best in class experience and guidance. They are expected to work within a virtual team of technical, partner and consulting resources to help educate startups through technical demonstration and consultation. Job Responsibilities: Work with startups in one-to-one consultations to build AI solutions: Be a trusted technical advisor to startups, helping them build and publish well architected products. Lead technology decision conversations with startups, ensuring that technical decisions are aligned with envisioned solution and business value. Provide guidance on architecture, tech stack choices, deployment, service usage & best practices. Identify and help solve technical, architectural, and competitive blockers. Helps coordinating & prioritizing startup coverage in alignment with the Microsoft for Startups program stakeholders. Liaise with the startup advisor on request priority and knowledge transfer. Documenting project statuses and client interactions in the CRM as well as pointing out inefficiencies and missing features internally. Required Qualifications: Strong experience within technical architecture, technical consulting, design, and implementation, and/or technical sales experience OR relevant certifications from Microsoft or competitive platforms AND extensive technical architect, technical consulting, design, and implementation, and/or technical sales experience OR Bachelor&aposs Degree in Computer Science, Information Technology (IT), Engineering, or related field AND strong technical architect, technical consulting, design and implementation, and/or technical sales experience OR equivalent experience Azure Deep understanding of: Experience working with Azure or similar solutions preferred. Microsoft Well Architected Framework. Understanding of Cloud Platforms and the ability to engage with startup technical leadership as a trusted adviser. Requires the ability to articulate and present the business value of Microsoft's Apps & Infra and/or Data & AI related cloud solutions and have firm understanding of Microsoft's Cloud relative to major competitors. Certification Startup Technical Specialists to attain the appropriate certifications listed below, applicable to their area of expertise, within 3 months of hire date ("Deadline"): Azure Core Azure Administrator Associate (AZ-104) Azure Solutions Architect Expert (AZ-305) Azure Developer Associate (AZ-204) AI Azure AI Fundamentals (AI-900) AI Engineer Associate (AI-102) Undertake any required upskilling around AI application development and deployment, including foundational exams and assessment based learnings on Microsoft Learn Data Azure Data Fundamentals (DP-900) Azure Database Administrator Associate (DP-300) Security Security, Compliance and Identity Fundamentals (SC-900) Azure Security Engineer Associate (AZ-500) Show more Show less

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