Senior Global Sales & Operations Executive
Inmagine Group
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Strategic Planning: Work closely with top management to build and facilitate sustainable workflows, strategic directions, and action plans to meet objectives.
- Collaboration: Provide feedback and suggestions to the IT team to develop and enhance tools that support team members in achieving objectives.
- Partnership Development: Design, build, and propose various partnership programs or incentives to drive revenue targets. Identify and implement improvement opportunities for partners’ growth paths.
- Partnership Management: Continuously manage partnerships by monitoring activities, scoring performance, and regularly updating product and service knowledge. Stay informed about market trends and competitor offerings.
- Communication and Support: Answer daily queries regarding products, sales information, and technical issues to facilitate partners’ sales processes. Enhance understanding and rapport between partners and the company.
- Operational Excellence: Initiate improvements in organizational processes and the value chain. Manage daily CRM tasks, ensure sales pipelines are updated weekly, and prepare monthly marketing claims and quarterly incentives.
- Financial Oversight: Review partners' monthly Statement of Accounts and attend to API-related matters, including monthly download log matching and invoice generation.
- Legal Assistance: Assist in handling copyright infringement issues.
- Partner Visit: Visit partners within SEA, including but not limited to Thailand, Korea, and India, as and when required.
- Minimum of 4 years in Telesales, Channel Partner Management, Key Account Management, and/or Client Retention.
- Excellent command of English, both spoken and written.
- Strong team player with exceptional negotiation and interpersonal skills.
- Proficient in analytical thinking and problem-solving.
- A proactive individual keen on taking initiatives for process improvement and passionate about developing and nurturing long-term partner relationships.
- Have a Hunter mindset to source new business opportunities and Partnerships.
- Willing to travel as and when required.
- Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
- Medical and Insurance Coverages - We have got you covered.
- Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
- Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.