Job description Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans Assist Sales Representatives with plant surveys of prospective customers Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives Provide technical support to customers; identifying and resolving customer pain points, escalating as required Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels; Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities Travel within Sarawak is required to support sales territoryRequirements Bachelor's degree or equivalent in Chemistry Fresh graduate are welcomed. Years of technical service or field sales support experience will have added advantages. Must have a valid Driver's License and acceptable Motor Vehicle Record Experience working with Microsoft Office Suite Must be able to access and be comfortable with working in a variety of conditions and be able to perform the essential duties of the position. Water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage. Ability to sell value-added products to customers. Carry aptitude and confidence to deal with large national and multi-national customers Strong mechanical aptitudeBenefits Please get in touch with us for more information.Additional Information