Operations Analyst - Claims What can you expect Be a part of a regional operational shared service center Interact diverse colleagues and stakeholders from various line of business. What is in it for you Career Development and Training Opportunities Explore opportunities to work on regional and global projects Conducive Smart Office work environment We will count on you to: Processing and Adjudication of claims (General Insurance) within turnaround time. Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients. Prepare claims statistic report on a monthly basis include, updating the documentation processes. Data entry in company database; Review and verify data entered in system; Following detailed written instructions to make independent decisions on next steps; Monitor claim status and generate reports through database ; Verify and update information needed on claims; Communicate with service provider via phone and email to help gather missing details and support documentation. Process payments, as needed Process GI Claims, follow-ups with payment etc Assist with other administrative tasks as needed What you need to have: At least Degree holder in any field or Diploma holder (with relevant work experience) Ability to understand, speak, read and write English is required Ability to understand, read and write Traditional/Simplified Chinese is required What makes you stand out: Experience supporting shared service operation Possess basic General Insurance knowledge Experienced in Insurance industry Proficient in using Microsoft Excel Good communication and interpersonal skills Ability to systematically manage and retrieve data Strong analytical skills and detail-oriented to comprehend and summarize appropriate information If you are interested in this position, please share your updated resume at [HIDDEN TEXT] with these details:- Current Salary: Expected Salary: Notice period: Total years of Experience: Nationality: Show more Show less