Field Service Technician

Bintulu, Sarawak
Permanent
Full-time

2 months ago

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!Role Summary:The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.Responsibilities:

Make direct, in-person service calls in response to customer requests.
Assess mechanical problems and take actions to resolve promptly.
Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
Ensure that equipment is installed successfully and on schedule.
Check equipment prior to start-up and assess start-up performance.
Monitor the maintenance and performance of Flowserve equipment.
Train customers in the proper procedures for operating and maintaining Flowserve products.
Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.

Requirements:

HS Diploma / GED and / or 0-2 years relevant experience / Professional certificates.
Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
Capable in Outlook, Word, and Excel
Able to travel, including globally, for extended periods of time
Able to work overtime as required to minimize impact to customers
Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

Flowserve

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