Job description Online Product Management (Upload, update, and optimize product listings on our website, Lazada, and Shopee / Ensure accurate product details (pricing, descriptions, images, and stock levels) / Perform basic photo editing for product images) Customer Support (Respond promptly to customer inquiries via chat, email, and social media / Handle complaints, returns, and refunds professionally) Order Fulfillment (Process online orders, coordinate packing, and arrange shipments / Update customers with tracking information and ensure timely delivery) Administrative Tasks (Maintain records using Microsoft Excel/Word and e-commerce platforms / Assist with inventory management and sales reports)Requirements Female Language Skills - Fluent in English/Malay/Mandarin (written/spoken). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients. Tech Proficiency - Comfortable with Microsoft Office and e-commerce platforms (Lazada/Shopee). Basic Photo Editing - Simple image cropping, resizing, and enhancement skills. Interest in Auto Spare Parts - Passion for automotive products is a plus!Benefits - EPF, SOCSO & EIS contributions - Medical claims coverage - Bonus - Annual Leave - 5陆 day work weekAdditional Information