Korean-Speaking Customer Service/Admin Executive
- Damansara Town Centre, Kuala Lumpur
- Permanent
- Full-time
Location: Pavilion @ Damansara Heights KLRESPONSIBILITIES:Customer Support:Handle inquiries from Korean-speaking stakeholders and personnel and Malaysian based personnel via phone, email, and chat.Coordinate with the technical team to resolve customer issues.Ensure high customer satisfaction through timely follow-ups and problem resolution.Administrative Tasks:Manage office tasks like scheduling, filing, and report preparation.Assist in organizing meetings and maintaining client documentation.Support sales and technical teams with paperwork and data entry.Translation & Communication:Translate documents and emails between Korean and English.Act as a translator for meetings or calls with Korean-speaking stakeholders.Data Management:Maintain and update client databases.Prepare customer service reports and track client feedback.REQUIREMENTS:Fluent in Korean (spoken and understanding) and English (spoken & written).1-2 years of experience in customer service or admin roles.Basic IT knowledge preferred.Proficient in Microsoft Office.Strong communication and organizational skills.Joined 5 years agoHR ConsultingRM6,000 / mo.