Customer Success Intern

  • Kuala Lumpur
  • Training
  • Full-time
  • 21 days ago
About the job AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. Responsibilities: Support key account project management tasks such as preparing project workbook, client meeting presentation deck preparation, and etc. Support key account data analytics work such as key success metrics analysis, robot UAT testing, issue troubleshooting and etc. Responsible and detailed in the task assigned and can ensure the quality of the work delivered in the confirmed timely manner. Requirements : Currently pursuing a degree in a relevant field (e.g., Business, Data Analytics, Computer Science) or recent graduate. Be enthusiastic in AI industry and have curiosity and passion in using AI technology to solve problems in real world. Good communications in English and native in Malay Bahasa. A team player who can build positive relationships and work collaboratively. Can work in a high speed work mode. Show more Show less

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