About the Job As a Retail Associate at TROVE, you will be responsible for representing a curated selection of niche fragrances and premium skincare products. You will be the face of our brand, ensuring that every customer receives a personalised and luxurious shopping experiences. *Main Responsibilities* Responsible for the daily store operations (maintaining store appearance, inventory management and after sales follow ups etc) Provide excellent customer service and maintains a pleasant shopping environment consistent with our brand image. Keep customers informed on new products or service, changes etc. Identifies and handles clients enquires and concerns. Executes sales plans and participates in marketing events and promotion programs. Communicates feedback gathered through in store activity to store management. Other duties as assigned. *Requirements & Capabilities* At least 1 year of relevant experience in high end retails industry, or in similar capabilities. Passion in retail industry with good selling skills Likes fragrances and skincare and appreciates quality products. Fluent in English. Additional languages spoken is a plus. Must be a good team player, pleasant, service oriented with good communication skills. Basic computer skills. _At TROVE, we are dedicated to attracting, nurturing, and retaining exceptional talent by fostering a creative and inclusive environment where contributions are valued and rewarded. We believe that diversity, inclusion, and belonging are essential to the success of our brand, and we are committed to creating a space where everyone feels empowered to thrive._ Show more Show less