Deskside Support Technician

  • Pulau Pinang
  • Permanent
  • Full-time
  • 22 days ago
Company Description Intersoft KK Inc. is a global Information Technology and Services Company specializing in web and mobile application design & development, Salesforce & SAP enterprise solutions. Established 24 years ago, we are a leading Digital Transformation Service firm with a proven track record, having served over 1000 clients and completed over 550 projects. Our international professional team provides a broad range of technology-related services and end-to-end solutions, including business consulting and offshore engineering. Intersoft collaborates with organizations across various industries, striving to create a superior work environment that supports its clients, employees, and partners to achieve their aspirations together. Role Description This is a full-time on-site role for a Deskside Support Technician, located in Quer taro, QUE. The Deskside Support Technician will be responsible for providing technical support and troubleshooting for hardware and software issues, assisting with IT-related queries, and ensuring effective communication with end-users. Day-to-day tasks include diagnosing and resolving technical issues, installing and configuring software, and maintaining IT systems to ensure continuous operational efficiency. Qualifications Technical Support and Troubleshooting skills Knowledge in Information Technology Excellent Communication skills Proficiency with various types of Software Ability to work independently and as part of a team Previous experience in a similar role is a plus Bachelor&aposs degree in Information Technology, Computer Science, or a related field Show more Show less

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