Business Management Associate - Kickstart
Orange
- Kuala Lumpur
- Temporary
- Full-time
- Manage quote-order-bill-invoice-payment for assigned customers in bid stage and post-sales stage across OBS internal stakeholders – Sales, Operations, Billing, Finance, etc.
- Contribute to major KPIs on assigned accounts, such as quotes, orders, revenue, accounts receivable, profitability and overall customer satisfaction.
- Manage and provide regular invoicing reporting as per request of assigned customers.
- Work with expert teams to achieve resolution of complex Request to Cash issues, e.g., credit notes, invoice disputes, overdue payments.
- Assist in defining project scope, goals, and deliverables with project stakeholders.
- Contribute to developing, tracking, and maintaining project plans, schedules, and milestones.
- Collect and organize project data for effective decision-making.
- Assist with tracking project finances, including budgeting and reporting.
- Support resource allocation and ensure efficient utilization.
- Assist with quality assurance tasks and process documentation.
- Identify and report project risks and assist with mitigation plans.
- Communicate project updates to stakeholders.
- Support benefits tracking and reporting.
- Ensure contractual obligations are met.
- Document lessons learned and shared with team members.
- Support project handover process and prepare documentation and training materials for smooth transition.
- Bachelor’s degree in IT, in business, finance, supply chain or related field
- Fresh graduate or young professional with no more than 2 years of work experience with recognized degree in any discipline.
- Customer-focused with highly effective customer management and communication skills
- Ability to cut through organizational silos to achieve collaborative customer outcomes
- Ability to work in a multicultural, fast-paced and dynamic environment
- General knowledge of telecommunications/IT products/solutions
- Self-starter, highly resourceful and able to learn independently.
- Curated training and mentorship program
- Exposure to cross-functional projects
- Work with cutting edge of technology
- Competitive compensation and benefits
- Opportunities for career growth