Infrastructure Support Engineer

• Provide on-site PC support

• Provide extended help (i.e. Resolution / Escalation) to Helpdesk team and Remote IS

• Involve in operation support and support various functional duties (i.e. Helpdesk, Network and Data Centre)

• Participate in infrastructure projects as and when require

• Perform pre-defined Systems administrative tasks

• Provide training to users

• Document system and user manual, operational procedures

• Maintain IT inventory

• Interface between users and IS team for request and issue

• Provide daily operation support

• Travel to Singapore for IT Support as and when required

• Diploma in Information System or equivalent

• 1 to 2 years of IT experiences on PC support (i.e. Microsoft Windows 7/10 etc.; Office Applications etc.)

• Possess Knowledge in Networking; Microsoft Windows 2008 R2 Server (i.e. Active Directory; Exchange etc.)

• Preferably certified with MCSA

• Possess good interpersonal skills

• Self-motivated with good ability to learn new skills

• Initiative to improve service level

Flintex Consulting