Payroll Process Consultant (SEA)
Employment Hero
- Malaysia
- Permanent
- Full-time
- End-to-end processing of weekly, fortnightly and monthly client pay runs in accordance with instructions, agreed expectations and best practice
- Provide excellent and proactive customer service in all dealings with your managed payroll clients and employees
- Perform full function payroll tasks including on-boarding, auditing, reconciliations, terminations, income deductions (EPF, SOCSO, EIS, CPF, amongst others), reporting obligations.
- Ensure all data is managed with the strictest security, following EH’s internal data handling and security policies.
- Ensure the data in our business management systems is accurate and current, updating as required within the prescribed cadence.
- Build and develop relationships with clients to ensure trust as an outsourced partner
- Liaising with clients on the phone, via email and at times, in person
- Foster a collaborative environment by promoting open communication and knowledge sharing among team members and cross-functional teams.
- Facilitate regular meetings and discussions to ensure alignment on project objectives, priorities, and milestones.
- Payroll, accounting, finance or data entry experience of 1-4 years in an outsourced environment
- Malaysia and Singapore Payroll experience
- Excellent communication and interpersonal skills
- High level of written and verbal communication including stakeholder engagement and stakeholder management (internal and external)
- Remote-first and flexible working arrangements
- A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
- We set you up for success with the latest and greatest hardware, tools and tech
- Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
- Reward and recognition programs - because great work should be recognised and rewarded
- Including Lightning Award for delivering quality work at speed and Values Champion Awards
- Swag app cashback offers and discounts on hundreds of your favourite brands and products
- Self, health, wealth and happiness programs
- Social events and team celebrations
- Employee Share Option Program: be an owner of Employment Hero
- Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
- If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities.
- Know someone who would be a great fit? Feel free to share the role with your network!