UP TO RM 4000|Front Desk Consultant@ Tropicana Mall, Bukit Jalil| Bonus+ Medical Coverage
GLOBAL OUTSOURCING GROUP
Kuala Lumpur
Permanent
Full-time
23 days ago
Job Responsibility To promote the sale of services and products available. To reply to messages in all social media platform and WhatsApp enquiries. Interacting with customers, providing information in answer to inquires about products, and services. To ensure customer satisfaction level is maintained high when they visit the spa Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions. Handling and resolving customer complaints, or special orders via mail or phone. Investigating and correcting errors, following company and customer records. To ensure personal and team sales targets are achieved. To champion and deliver the brand standard at all times. Reporting & completing task given by your direct supervisor. To perform as and when necessary task given by management level. Job Requirements Able to speak in English or Bahasa Malaysia fluently. It is an advantage if you could speak Mandarin. Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent Friendly with cheeky personality, possess good interpersonal and communication skills Strong disciplines, commitments and self-initiative Must be willing to work on shift including working on weekends and public holidays Pleasant & cheerful personality Job Benifits Hostel: Upon availability Medical Coverage Annual bonus Company trips Uniforms provided Training provided Overtime Pay Working Days & Hours: 2 days off per week - (weekdays only)Morning Shift: 10am - 7pmAfternoon Shift: 12pm - 9pm(1 hour lunch break)